• Phoenix BCP Solutions: Silver

    Risk identification, audit and management.

    To create a realistic BCP, we must first identify potential significant risk to the business, understand the implications and impact, and plan to mitigate the risk.

  • Business process documentation.
    All core business processes at risk will be identified and fully documented. Documentation will be created in such a way to enable any staff member to act on it quickly and effectively.

  • Key staff mapping and documentation.
    Each business process recovery action will require a single (or team) staff member(s) to perform the appropriate tasks associated with it. A document containing names and all related contact information will be created to map each business process recovery action to the correct member(s) of staff. This will include staff substitution details down to an appropriate level.

  • Core system identification
    Based on the critical business areas, the associated core IT systems will be identified and ranked in order of priority. A strategy can then be developed to maintain availability after a disruptive event.

  • Risk identification, audit and management.
    To create a realistic BCP, we must first identify potential significant risk to the business, understand the implications and impact, and plan to mitigate the risk.

  • Multi-site operation based in the UK.
    This will include the main HQ and up to three remote UK based sites.

  • BCP Report
    The complete Business Continuity Plan will be documented detailing key business areas, associated core systems and business processes, and required staffing. All elements of recovery from identified potential business interruptions will be included in the document.

  • Basic Testing
    A basic dry-run test of the BCP will be performed.

  • Annual subscription update
    An annual update will be performed to reflect changes in the business and ensure continuous improvement is achieved

  • Annual BCP scenario test.
    This will involve a nominated business interruption scenario to be physically tested at a random time during the year.

  • Off-site supplies storage
    In the event of local supplier problems, secure off-site storage for key supplies can be arranged. This can include items such as pre-printed stationery, custom forms, computer consumables, specialist computer equipment. This approach helps expedite recovery, which lowers the risk of reduced service levels to your customers.